You're already scanning and removing paper from business processes; that's real progress. But, like 87% of the users we recently surveyed, you're still using people to manually index, route, and process the scanned information. You know about the significant benefits to be gained by extracting data from scanned documents to use in processes, but you're having a tough time conveying those benefits to your executives and decision makers. How do you transition from wishful thinker to project champion?
You've got to ace the "why" question!
Whether it's a document capture & recognition project or another initiative to automate processes, you must learn to reframe the value proposition in quantifiable business terms. Join Tony Peleska, Chief Information Officer at Minnesota Housing Finance Agency, as he shares winning talking points that will make each of your stakeholders care. From the CIO’s perspective, he’ll show you how to:
ask permission to embark on your Capture/Imaging project
overcome internal resistance
be the champion, to get the right people involved and excited to move the project forward
See more at: THIS LINK. Session starts at 2 pm on November 13.
The needs and requirements of individual knowledge workers provide one driver, as reflected in "AIIM Trendscape: Content and the Cloud." Workers are struggling with assuring availability of their critical work content not only on their work-issued laptops, but also on a variety of personal devices and in countless locations. Many CIOs suddenly find themselves surrounded by hundreds of cloud-based sync and share downloads totally outside the purview or even awareness of the IT department.
Another driver for cloud content management in the enterprise is SaaS-based enterprise applications, although many executives don’t even realize that they are actually porting key content assets to the cloud. As organizations adopt applications like Salesforce.com, they face an increasing number of cloud-based content “silos” in which business-critical content is stored within the application itself, inaccessible to other applications.
These recent reports from AIIM Market Intelligence are free to download. Enjoy!
Mobile Content Security and Productivity
Organizations want their employees to have access to corporate information from mobile devices, but security and compliance are major areas of concern. This white paper measures the concerns over BYOD security, the issues with directly accessing on-premise content, and the collaboration functionality users expect on their mobile devices. Download here.
Jump-start your paper-free journey
The business case for kicking paper out of the organization is overwhelming – it takes up space, slows things down, creates costs and limits flexibility. This white paper looks at why organizations hold back from taking the paper-free step, and discuss the pros and cons of outsourcing document-oriented processes. Download here.
SharePoint 2013 – clouding the issues
SharePoint 2013 brings new capabilities but also a number of new challenges. In this report, we look at the ongoing issues of user adoption as an ECM/DM system. We study the impact of the new 2013 features, particularly on third party add-on products. We look at the issues that cloud presents for SharePoint users. Finally, we measure spending plans for licenses, services and add-on products. Download here.
ECM Maturity: is your ECM system maximized for business value?
Are you new to enterprise content management (ECM) or have you been developing your system for a number of years? Are you making progress fast enough to get the benefits of universal content access across the enterprise and between your core systems - or are you still struggling to get over that initial hurdle of user acceptance? Take this questionnaire.
1 -- The cloud is going to stay and it is going to change how we manage and deploy information. The increased agility, scalability, and cost savings associated with the cloud mean that the cloud genie won’t go back in the bottle. Get used to it. The management issues associated with the cloud are not new; it is just a new media. At the same time, purchase behavior is entering an unsettled period — what people buy and how they buy it will change.
2 -- Make sure you understand country and regionally-specific data privacy and location requirements, and how your provider will meet these requirements. As one ELC participant noted, “as a corporate entity you still have responsibility for your data too, no matter where it is and who is processing/storing on your behalf.”
3 -- All information does not have the same risk profile. Think through what information and processes you are comfortable porting to the cloud and which you are not.
4 -- Understand that all risk is relative and that organizational perceptions of risk are not entirely rational. Ten years ago, we felt uncomfortable paying on-line with a credit card, but perfectly comfortable handing our credit card to a 15-year in a restaurant and having it disappear for 15 minutes. A similar misperception of relative risk exists today relative to on-premise information and information in the cloud.
5 -- Understand that vendors will try to sell you what they have; that’s their job. Many vendors vested in on-premise solutions will try to talk you out of cloud solutions. Many solution vendors don’t like cloud (unless it’s their own) because they make their margins on vertical integrations across an on-premises technology stack. Also be aware of the converse; not every business problem can be solved by a cloud solution, no matter what the provider says.
6 -- The cloud creates new challenges relative to integration with third party applications and custom development. The economies of scale in the cloud come from standardization. The cloud is not the place to try and do complex process customizations.
7 -- Make sure you know how you will get data back from a cloud provider if you need to. Specifically, at what cost, and in what form.